Refund policy
Return and Refund Policy
Effective Date: 12/01/2024
At YelloTee, customer satisfaction is our priority. If you're not happy with your purchase, here's how we can help:
1. Returns
- Items can be returned within 3 days of purchase.
- Items must be unused, in original condition, with tags and receipt.
- Sale items are non-returnable unless defective.
Process:
Email yelloteestore@gmail.com with your order number and reason for return. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
2. Refunds
- Refunds are processed for eligible returns.
- Shipping fees are non-refundable.
- Approved refunds will be issued within 5-10 business days to the original payment method.
3. Damaged or Incorrect Items
- For damaged or wrong items, email us immediately at yelloteestore@gmail.com with photos. We’ll replace or refund at no cost.
Contact Us: For any questions, email yelloteestore@gmail.com.
Thank you for choosing YelloTee!